Anychannel
US $27 Trillion Market by 2027. Consumers want to unify their physical, online and virtual lives and want to purchase and consume seamlessly on any device, in any channel.
Circularity
US $2 Trillion Market by 2025: Sustainability and affordability conscious consumers living in crowded cities want to access products as an alternative to owning them, and recognise the need for the Planet to evolve into a more sustainable model based on conserving, not consuming, finite retail products.
Metaverse
Loyalty
US$757 Billion Market by 2026. Consumers are shifting behaviour from physical to online and then to virtual retail and want to inhabit, consume and populate their virtual worlds with retail products in digital form.
US $18 Billion Market by 2028Consumers identify with brands and experiences, and retailers who are able to capture repeat or relational behaviour rather than relying on single transaction customers winning in the new retail environment.